Here are some of the questions that we get asked most often.
Q) Do you work with my insurance company if i have an insurance claim ?
A) Yes, Signature Auto Glass Orange County is an approved and recommended auto glass repair and replacement company by most insurance companies and we will do all the paperwork for you! Here is the steps to take to have your insurance company pay for auto glass replacement :
Step One : Call your insurance company with your policy number and file a Glass Claim .
Step two: Tell your insurance company you have selected Signature Auto Glass as your auto glass installer and provide them with our insurance department Phone number that they can find our shop : 714. 912.6600 Or 714.229.8200
Step Three: Once approved, your insurance provider will fax us the approval . As soon as we get the confirmation, we will call you and schedule your appointment.
Q)How would I know that I need to repair or replace my front windshield?
A) Most rock chips under the size of a 50 cent piece can be successfully repaired. our technicians can perform a quick, low-cost repair to get you safely back on the road. If we find that your window needs to be replaced, our certified installers will ensure that you receive the right quality glass intended for the specific make and model of your vehicle.
Q) How long does a simple rock chip repair take?
A) Most windshield repairs only take about 15-25 minutes or less. That means you can be about your business quickly. With our free mobile service, we can be at your home, school or office where and when it is convenient for you!
Q) How long will it take to replace my windshield? Can I drive my car right away when it is done?
A) It usually takes about an hour to one hour and half to replace the windshield, and about another hour for the adhesive to cure to a point where it is safe to drive your vehicle. In total, you should plan on letting your vehicle sit for two hours before driving it again.
Q) What kind of warranty do you offer?
A) Our workmanship Lifetime Warranty covers water and air leaks. Also if there is a problem with the windshield not seating or sealing properly, we will take care of it.
Q) Are your technicians certified?
A) Yes, all of our auto glass orange county technicians have passed required certification tests by NGA, Sika and Dow and receive continuous training to ensure your vehicle’s glass is properly repaired or replaced. You are serviced by professionals who take their job seriously.
Q) Can I have my glass replaced at my home or office location ?
A) Yes, Most vehicles can be completed on a mobile basis! We offer free mobile service, six days per week. Please contact our customer service representatives, at any location, for our mobile service coverage areas.
Q) Do You Offer Same day Service?
A) We understand it is important to have your auto glass needs fixed quickly. We always have one installer On Call and Upon the availability of your required auto glass piece, we can offer same day or next day service and have you back on the road safely.